Many people who use Google Maps woke up to discover that their Maps Timeline history was no longer available due to a technical hitch. Another important feature which tracks the past location is highly useful for tracking, and travel history. Fortunately, Google has recognized the problem and has blamed it on a server side problem that crops in several accounts. While some of the users have had partial lists restored, others are now in the process of seeking for remedies. However, there are possible steps, which can be used to get the lost data back if an action has been taken as soon as possible. Here’s what you need to know.

Highlights:

• Google Maps Timeline data vanished for some users due to a system error.
• Google has acknowledged the issue and is investigating possible fixes.
• Users may be able to recover their lost history through Google Takeout.
• Affected users should check their account settings for backup options.
• Google recommends enabling auto-backup to prevent future data loss.

Google Maps Timeline, which shows the history of a user journey, had a glitch, causing the removal of data. Some of them mentioned that their travel history either would either vanish or did without notice. Despite the company’s promise to work for the fixing of the issue, frustration rises among users. The affected are allowed to check Google Takeout, a tool that enables users to download their deleted content or ascertain whether the data is available in other devices that are connected.

For people who want to try to recover their Maps Timeline history, there is not much time to do it. With location history details, Google Takeout allows users to download the account data from their Google products just before deletion is implemented. However, people can check Google Account Activity or directly contact Google Support that may also help to deal with the problem. Because not all accounts are affected in the same way, some users may be provided their accounts back immediately, while others shall need a reset.

Google recommends that such occurrences should be prevented in the future by enabling automatic backup and personal data download periodically. It also means that the location history settings are enabled, and across the devices which the user has access. As for the present state, Google works to mitigate the problem, the users affected should act to recover lost history and prevent similar occurrences in the future.